Expert Apps Weekly Clinic Summary 2nd September 2020

Shiny Clinic Furniture, Venn Diagram Flashbacks and Automating Time

If there’s anything in the write up that doesn’t make sense make sure to check out the replay, it’ll be on the app in the ‘Previous Clinics’ area.

Anyway, the schools are back, so eyes front and let’s begin!

This Weeks Updates and News:

We’ve got a firm date for the Desktop version launch for the 15th September – it’s all systems go and were determined and excited to hit that deadline! It’s going to be a big launch (not an explosion) that we’re sure will benefit everyone massively.

Group Tiles:

We’ve added the ability to send different subscribers to the same tiles.

This should save you loads of time and means you can deliver different levels of content to multiple groups.

For a help video on how to get this set up and working on your app check out the e-Lab videos.

Automating your Time:

We talk a lot about automated sequences because they’re really powerful ways to engage your audience without taking up your valuable time.

Consistent delivery of different types of content to your customers really helps to keep them engaged and absorbed in your brand.

This can work over any length of time you want to set up and it’s great for daily reminders, challenge updates, inspirational push notifications and varied daily touch points.

Liam talked through how you can set this up quickly and easily. Check out the replay!

Lockdown:

That’s a word that strikes fear into us all now, but in the ExpertApps world we’re talking about locking down tiles.

By this we mean essentially ‘hiding’ your best content behind a subscription wall. This means you can set certain content to be accessible to everyone but the ‘gold dust stuff’ can be hidden behind a ‘Members Only’ tile.

Getting a mixture of free and paid content on your app will help you to build a long-term and more sustainable business brand and reputation.

As well as creating you an ongoing income stream this type of content and tile set up also acts as a great lead generation strategy. 2 great ways to attract and engage in one!

More Answers Than Questions:

We took a few questions from the virtual floor during the clinic:

The ability to have an Etsy store so it shows in the app: This is something we’ve worked on before but we found that it really slowed performance down. It’s something we’re determined to get right though in the future – it’s not at the top of the “To Do” list at the moment, but it’s on the Wishlist.

Width of tiles: There’s a video in the e-Lab that’ll teach you how to get this just right. If you watch the video make sure to drop us a line and give us your feedback. If it doesn’t help you solve your problem, let us know and we’ll improve it until it does!

The Clinic of the Future:

One of the advantages we’ll have when holding the clinics on our desktop version is that we’ll be able to look to ‘show and solve’ issues and questions in real time.

If it’s a niggle we can look at quickly and help you sort it out this will be a vastly improved experience for everyone! We look forward to sharing these new innovations with everyone.

See you next week!

The Help facility on the Expert Apps website (bottom right hand corner of all the pages) can help with answering a lot of our most Frequently Asked Questions. If we don’t have an answer for you there and then we’ll give you more ways to contact us so that we can help you as quickly as possible.

If you love something tell us – if you hate something tell us that too! Hit reply and spill the beans!

We hope these updates give you great value and allow us to give a valuable insight into what we’re doing as a business to help you as much as we can.

If you have anything that you’d like more clarity on, or a particular subject you’d like Darren or Liam to talk about at the next clinic then just let us know.

The Clinics are held every Wednesday at 2pm and usually last about 30 minutes or so depending on the Q&A’s at the end of each one. Make a date in your diary and we’ll see you then!

For a glimpse into the past, last weeks clinic update is below!

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